Skip to main content

Return to Foto Stream
Home
Contact us
View past communication

Login
Sign up

Recent Searches

No recent searches

Popular Articles

Articles

Topics

Tickets

Sorry! nothing found for

Manuals FAQs Troubleshooting Apps or Subscription Info Videos

FotoStream

FotoStream - Getting Started

What are the WiFi Requirements?
Get Started - Manage Notifications
Get Started - How to Adjust Sleep Mode
Get Started - How to Adjust Volume
Get Started - How to Change Language
Get Started - How to Connect the Frame to a Smartphone Hotspot
Get Started - How to Connect to a Wi-Fi
Get Started - Supported Media Types
Get Started - How to Connect Phone to a Frame
Get Started - How to Add Friends
Get Started - How to Set Up your Frame

FotoStream - Product Manuals

HNTECH05 - 21.5" WiFi Photo Frame - Manual
HNTECH01 - 7" WiFi Photo Frame - Manual
HNTECH04 - 15.6" WiFi Photo Frame - Manual
HNTECH02 - 10.1" WiFi Photo Frame - Manual

FotoStream - FAQ's

WiFi Requirements
Is My Frame Online?
Edit Caption
How to Share Photos From Third-Party Apps
Why Is My Photo Cropped?
What Is “The Important Part”?
Does the Frame Work Without a Wi-Fi?
Can I Set up the Frame Before Gifting It?

FotoStream - Troubleshooting

WiFi and Connection Problems
Error Authenticating
Frame Won't Turn On
Update Failed
"Unfortunately, Frameo has stopped"
Can't Download Frameo App to My Smartphone
Photo Stuck in Ongoing Deliveries
"Oops... The photo cannot be delivered right now, since all recipients are offline"
Friend Code Not Working
Touch Screen Not Working Properly
Screen Flickers

FotoStream - Apps or Subscription Info

How to Allow Access to Photos in the Frameo App
How to Send Photos From Smartphone to Frame
Forgot password/Change password
How to Edit an Account
How to Delete a User Account
How to Create a User Account
Connect a New Phone

FotoStream - Videos

FotoStream Tutorial - How to Add Friends - Video
FotoStream Tutorial - How to Set Up your Frame – Video
FotoStream Tutorial - How to Send Photos to your Frame – Video
FotoStream Tutorial - How to Send Videos to your Frame – Video
Fotostream - Introducing Reactions - Video
FotoStream - Introducing Clock & Weather - Video

category image

FotoStream - Troubleshooting (11)

Need support? Check here first.

WiFi and Connection Problems

Modified on Thu, 14 Nov at 3:20 PM
Error Authenticating

Modified on Thu, 14 Nov at 3:19 PM
Frame Won't Turn On

Modified on Thu, 14 Nov at 3:19 PM
Update Failed

Modified on Thu, 14 Nov at 3:18 PM
"Unfortunately, Frameo has stopped"

Modified on Thu, 14 Nov at 3:18 PM
Can't Download Frameo App to My Smartphone

Modified on Thu, 14 Nov at 3:17 PM
Photo Stuck in Ongoing Deliveries

Modified on Thu, 14 Nov at 3:17 PM
"Oops... The photo cannot be delivered right now, since all recipients are offline"

Modified on Thu, 14 Nov at 3:16 PM
Friend Code Not Working

Modified on Thu, 14 Nov at 3:16 PM
Touch Screen Not Working Properly

Modified on Thu, 14 Nov at 3:15 PM

< Previous
1
2
Next >

Still Need Help?

We’re always here to help! Simply sign up or sign in, then fill out our contact form to create a ‘ticket’.

Once submitted, you can view all your tickets by clicking the link at the top of the page. *Note you must be signed in to view all previous correspondence.

Follow Us

About

Who we are
Frameo

Help

Manuals
FAQs
Troubleshooting

Legal

Privacy Policy
Shipping & Returns
Terms & Conditions

© Copyright Directed Australia – All Rights Reserved.